Q: What payment methods do you accept?
A: We accept all major credit cards: Visa, MasterCard, American Express, Discover. We also accept Paypal and Google Pay.
Q: How can I contact you about my order?
A: We are happy to help please email us at firstname.lastname@example.org
Q: How long will it take for me to receive my order?
A: Please allow 10-14 business days after your order is placed before contacting us about your order. But shipping can be up to 3 weeks for some items.
Q: My discount code isn't working what can I do?
A: Please email your issue to email@example.com with “discount code isn't working” as the subject.
Q: How long does it take to get a response to my email?
A: All emails are answered within 24-48 business hours.
Q: I requested a refund, how long does it take?
A: Please refer to the refund policy. (click here)
Q: Where are you located?
A: Our Headquarters is in Omaha, Nebraska.
Q: What are your hours of operation?
A: We are available Monday-Saturday 9 am CST-7 pm CST.
Q: I have a problem with my order, I need to talk to someone.
A: Please send us an email at firstname.lastname@example.org and we will respond within 24-48 business hours.